FIND QUICK ANSWERS TO YOUR QUESTIONS BELOW...

Order Status
• Where do I see my previous orders?
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my Pre-Order/Backorder arrive?
My Rewards
• Can I collect my VIP Rewards Points in store?
• Can I redeem my VIP Rewards Points for Cash?
• Can I redeem my VIP Rewards Points in store?
• How do I redeem my gift certificate/coupon?
• How do I use my VIP Rewards points?
• I think there is a mistake with my VIP Rewards Points.
• What happens to my VIP Rewards Points when I return an item?
• When will I see my VIP Rewards points in my account?
• Where do I see my VIP Rewards points?
My Account
• My order has not arrived.
• My tracking number isn't working on canadapost.ca
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Shipping and Returns
• How much is my shipping?
• What are your shipping times?
• When will my credit appear on my account?
• How do I return an item?
International Shipping
• What is my shipping costs?
• Do you ship to my country?
• What are my payment choices?
• What is the return policy?
Guarantees
• Can I trust Colonial Acres Coins?
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit card be charged?
Buyer's Guide
• Do I need to pay tax?
• Do you buy Canadian Coins and Notes?
• Do you buy World Currency, such as a British Pound or German Mark?
• What Currencies can I use to make a purchase?
• What is grading?
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I add my name to the Colonial Acres Coins mailing list?
• How do I unsubscribe from the mailing list?
• I have a question about my order!
• How do I contact you?